Field Services Systems Engineer - Cape Town Verfied

R 10000 per month Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 11-01-2019 10:31:02 AM
08-03-2019 10:31:02 AM
Purpose

To support both internal and external customers according to STOWE policies and procedures. The position requires one to have technical proficiency of all industry related hardware and software supported by STOWE. Extended working hours and long-distance traveling are fundamental requirements. Project work including installations and training competency.

Responsibilities may include but not limited to:

? Customer Service

o Distinguished service on Stowe and 3rd party products

? Incident Resolution

o Diagnose, Fault-Find and Problem Solving
o Low-level communications and data structure understanding
o Low-level investigations
o Product Support (On Site)
o Hardware Support
o Mentoring technicians

? Administration

o Administration to be completed as per internal policies and procedures

? Tools Management

o Boot Stock Management
o Hardware Tools
o Software Tools
o Weekly Vehicle inspections

? Implementation

o Installation and Training capability

? Additional Tasks that may be given at management’s discretion.

Minimum requirements:

o Matric Qualification (or equivalent)
o A+ certification essential
o A minimum of 2 years’ working experience in related Petroleum or IT industry
o Driver’s License
o Knowledge of Computer Hardware & Microsoft Operating Software
o Strong administration skills

Advantageous:

o 2 – 5 Years’ experience in the Petroleum Industry
o Software Knowledge such as NetPOS, NetACC, PEC 8850, Retalix & NAMOS
o Hardware Forecourt Controllers such as Postec, Domms, MPI & Enabler
o Valid Passport

Closing date: Friday, 25 January 2019

Recruiter: Stowe Holdings