My client, a security equipment supplier is seeking to employ a Field Support Technician (Telecoms and Access Control) - Kwa-Zulu Natal

Responsibilities include:

• Liaising with clients on a daily basis
• Provide and complete SLA maintenance
• Completion of job cards / work order, signing off on call outs and report back on daily service calls
• Managing installations, training, site visits and resolving issues on site

Technical skills required and to be developed:

• Site maintenance – install and commission of equipment
• Perform new installations
• On-site technical support Access control equipment
• Must have Impro Access Control skills
• Good knowledge of IP CCTV setup, install and fault finding
• Basic network knowledge
• Support Access control and CCTV customers on site
• Provide quality support service on site (client facing) and remotely

Requirements:

• Good understanding of networking and equipment fundamentals (Ethernet, cabling standards, TCP/IP)
• Fluent in both Afrikaans and English (Written and verbal)
• Manage switches, biometric access control
• Solid understanding of desktop operating systems
• Experience supporting network equipment and operating systems
• Self-motivated, precision worker that takes pride in work
• Must have own reliable transportation – Not negotiable
• Matric certificate
• Valid drivers’ licence

Advantage:

• Networking background
• Access control experience
• CCTV experience

Ref: SW001044/AC