My client, a security equipment supplier is seeking to employ a Field Support Technician (Telecoms and Access Control) to commence duties asap.
Responsibilities include:
- Liaising with clients on a daily basis
- Provide and complete SLA maintenance
- Completion of job cards / work order, signing off on call outs and report back on daily service calls
- Managing installations, training, site visits and resolving issues on site
Technical skills required and to be developed:
- Site maintenance – install and commission of equipment
- Perform new installations
- On-site technical support Access control equipment
- Impro Access Control skills a definite adv
- Good knowledge of IP CCTV setup, install and fault finding
- Basic network knowledge
- Support Access control and CCTV customers on site
- Provide quality support service on site (client facing) and remotely
Requirements:
- Good understanding of networking and equipment fundamentals (Ethernet, cabling standards, TCP/IP)
- Fluent in both Afrikaans and English (Written and verbal)
- Manage switches, biometric access control
- Solid understanding of desktop operating systems
- Experience supporting network equipment and operating systems
- Self-motivated, precision worker that takes pride in work
- Must have own reliable transportation – Not negotiable
- Matric certificate
- Valid drivers’ licence
Advantage:
- Networking background
- Access control experience
- CCTV experience
Ref: SW001043/ML