Our client who is based in the Winelands is looking for an experienced Field Technician to perform high site maintenance and client installations of their WISP services.

RESPONSIBILITIES
• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safely manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organisation
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers

REQUIREMENTS
• 2 years proven field service experience in a WISP environment
• Ability to troubleshoot, test, repair and service technical equipment
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications
• Technical degree or certification

SALARY
Negotiable depending on experience

Please use the following reference number in the subject line of your email: CR216 when applying for this position. Please submit your CV in Word Format. Kindly consider your application unsuccessful should you not receive feedback within 1 week.