This is a very exciting role within the growing Customer Support Department . Operating within the e-commerce industry, we provide excellent services to our international clients and their businesses. The core element of the company is their people, as they recognize that the employees are the driving force of the business, hence they ensure that we employ individuals with high-potential allowing them to develop their career and themselves within the business.

They are an international company with offices in London, Cape Town and Malta. London will also be your first stop where you will complete your training and will start working while our immigration team processes your work visa application for Cape Town. Full relocation assistance is provided by covering the cost of your flights, accommodation and shuttle service from the airport. You will be accommodated in a furnished apartment with easy access to the office and public transport.

Once your visa has been processed and the time has come for you to relocate to Cape Town, once again relocation assistance is provided by covering flights, shuttle service from the airport and 3 months of free accommodation. the Cape Town office also offers many perks such as a free meal daily, free access to their gym, return flight home once per year, awesome coffee from our onsite coffee bar and Friday bar. We have over 1 800 multi-national employees as we provide services in the European Region, Canada and Australia. The diverse nature and culture of the company gives them the edge in a highly competitive market, thus making them an employer of choice in Cape Town.
Due to the geographical locations they service, please note that this position entails shift work based on the 24 / 7 operational requirements of the organization and its clients.


Non-Negotiables:
•German as home/first language essential
•Fluent in English; able to communicate effectively (read, write and speak fluently)
•Be available for 24/7 shift rotations

Advantageous Requirements:
•Be in a possession of a degree or a diploma

Personal Competencies:
•Be a self-starter, self-motivated & goal orientated
•Be able to work independently yet be a team player
•Be an analytical thinker with problem solving ability
•Be deadline driven & goal orientated
•Excellent time management skills
•Be able to meet deadlines in a highly pressurised dynamic environment
•Be able to handle confidential and personal matters
•Be fully computer literate and have accurate typing