Main purpose of the jobReporting to the Unit Manager, the incumbent will be responsible to perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations. To perform general duties which support the efficient running of a contract or unit in line with contractual requirements and support the Food Service Manager to deliver great service to our customers Education and experience required:MatricWorking experience in Hospitality IndustryCustomer service experienceExperience of stores control ordering and receiving Ability to work under pressure whilst maintaining a positive attitude Knowledge Skills and Competencies required: Passionate about delivering a world class service to our clients and customersActs with honesty and integrityExcellent communication skills Multi-lingual, advantageousProfessionalismReliable, dependableExcellent customer services skillsCustomer Service focusedTakes pride in personal appearance and hygiene Key areas of responsibilities:To be polite, professional and friendly at all times with customers, clients and colleaguesTo ensure the highest level of customer care is adhered to at all timesTo ensure all displays, counters and seating areas comply with company and statutory health and hygienic requirementsTo serve customers with hot and cold food and beverages on a counter during service times Inform chef/manager in advance of any menu shortages in order to ensure a quick and efficient service and to keep queues to a minimumManage stock control in all dry stores on a daily basis & ensure weekly stock figures are correctTo ensure portion control, preparation and storage methods avoid wastage and keep down costsTo help with regular stock takes as and when requiredTo maintain temperature records as required and to report any variance Be able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety.