Fraud detection agent- (on-line fraud investigation skills required)
Fraud detection agent- (on-line fraud investigation skills required)

Shifts required - mut have own transport
The primary role of the Detection Team is to prevent and detect fraud on the site. The Risk detection role involves utilising a number of detection techniques in-order to identify high risk accounts, detect unusual activity, investigate and subsequently close suspicious accounts in order to mitigate risk. The Fraud team provides protection to the business 24/7, 365 days a year.
The role requires a high level of attention to detail, strong decision making and an ability to manage workload effectively and in a timely manner.
MONITORING:
· Investigates and reviews all new player activity in all casino brands.
· Identifies and investigates suspicious activity and prepares relevant reports to be reviewed by Fraud Management.

COMPLIANCE:
· Ensures that players and external departments comply with regulations imposed on the Fraud Department by Gaming Commissions.
· Carries out background checks on existing and new players.

POLICIES:
· Abides by the Fraud policies as set out for the Fraud Department.
· Acts as a technical consultant when escalating fraud to be analyzed.
· Reviews fraud cases as presented by Fraud Management.
· Detects fraud by running exceptional data queries either in MS SQL, Casper or Reporting Services.
· Suggests implementation tools for fraud detection and investigations.
· Proactively identifies exposure to fraud within Fortune Lounge and Seabrook Groups.
· Takes responsibility for identifying fraud patterns.


EVALUATION, TRAINING AND AWARENESS:
· Trains new staff on Fraud matters from time to time.
· Alerts Fraud Team on matters identified while on shift

AD HOC RESPONSIBILITIES:
· Bulk update of player accounts with credits and notes.
· Contacts clients’ banks to confirm credit card account ownership.
· Contacts third parties to confirm account ownership and player eligibility
MANDATORY REQUIREMENTS:
· Matric or Grade 12 qualification
· Minimum of 2 years’ experience in a Fraud-related role in a banking or legal environment.
· Advanced proficiency in Microsoft Office Applications
· Moderate proficiency in SQL
· Must be willing to work shifts as our business is a 24-hour operation. The candidate will be required to work on a rotational shift basis which includes work over weekends and public holidays.
· Must have reliable transport and a valid driver’s license.
· Flexibility in respect of working overtime as required.
Salary: R15000 – R20000 + benefits