Fraud Research Analyst Verfied

Salary Negotiable Not Specified more than 14 days ago 13-06-2019 3:25:23 PM
08-08-2019 3:25:23 PM
Fraud Research Analyst based in Johannesburg URGENT
Operating Division- Customer Value Management
Department - Info Services - Fraud Management
Reporting to Product Manager

JOB DETAILS
Our client, being a payments clearing house and part of the National Payments System of South Africa, and being the trusted partner servicing the financial industry, including banking institutions, requires the exercise of unconditional honesty and transparency on the part of the employee in respect of his duties and obligations

PURPOSE
Framing, positioning and presenting intelligence derived from the transactional fraud profiling and detection system is one of the core functions of the Fraud Research Analyst. The ideal candidate will be able to create, design and maintain a variety of anti-fraud content across a variety of channels that targets fraud managers, system users, C-Suite and industry Stakeholders in an effort to drive utilisation of the TFM service but also provide greater insights into the fraud landscape of South Africa’s payment system. A proven track record producing data based pieces that engage business leaders and tech savvy readers is a requirement. On the one hand, the position demands a high level of creativity, analytical skills and a good understanding of what makes a story compelling but on the other hand you will be required to write in plain English for system users of all levels to understand and follow. A good percentage of your time will be spent on fraud specific related research that will support the grow and enhancement of the service both locally and cross border.

You will:
- Collaborate with in-house fraud data scientists to build stories around current trends, statistical and alert analysis that has a bank and industry view
- Through research, engagements and tracking, work closely with in-house fraud data scientists to establish and build relevant rule sets stemming from global origins but that may impact the South African market
- Develop, research and write data orientated stories, reports and info graphics about themes, trends and topics related to on-line payments and fraud
- Collaborate with in-house design team to develop compelling visuals to support all forms of documentation and dashboard design
- Develop training and practise materials for on-line learning
- Develop material for user specific groups and on-line portal blogs
The successful candidate will be detail-oriented and committed to meeting tight deadlines.
Key stakeholders the Fraud Research Analyst will engage with are:
- Fraud Team (Business Owner, Analytics and Detection Team, Stakeholder Relationships)
- Internal departments (Growth & Transformation Research Team, Marketing)
- Service providers, Regulatory / Industries Bodies and Partners
Qualifications:
- Bachelor’s degree in English, Journalism, Communication or related field
- Business Analytics Report Writing
- Expert in MS Office Suite and Report Development Tools
- Excellent communication (written, oral) and interpersonal skills
- Compliance, Risk and Legislation
- Organise and manage multiple tasks
- Work autonomously and in teams
EXPERIENCE NON NEGOTIABLE:
- Must have experience in fraud related position in banking/financial services industry
- Extensive knowledge of emerging issues and best practices pertaining to fraud prevention, detection, and investigation
- 3-5 years’ related experience
- Proven work experience as a Fraud BI Content Writer or similar role
- Portfolio of published articles
- Experience doing research using multiple sources
- Familiarity with web publications, Content Management Systems and Report Builders (e.g. WordPress Qlick)