Front Of House - Mpumalanga Verfied

R Market related per month Mpumalanga, Kwazulu-Natal Mpumalanga, Kwazulu-Natal more than 14 days ago 04-07-2016 4:01:23 PM
01-08-2016 4:01:23 PM
Salary: NegotiableArea: Mpumalanga – Kruger National ParkPurposeThe Front of House Anchor fulfils the position of assistant lodge manager and Amukeri, according to the requirements of the leave cycle schedule. The handover received from the incumbent of the position prior to their departure and the handover provided on their return is a priority. The anchor is fully responsible for the requirements of the position in the absence of the incumbent. However, it is critical that the anchor act as a “care taker” when filling in, and that system or policy changes are not made in the absence of the incumbent.This position is accountable to the Lodge Manager.ScopeIn broad terms the assistant lodge manager oversees the following key performance areas:Management and training of the lodge staff in line with the Standard of ExcellenceEnsure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded Effective financial management through the administration of orders and effective stock controlEffective communication and maintenance of lodge relationsAs such the person filling this position should be:A minimum of 4 year’s work experience – ideally 2 years as a trainee and in a well-recognized five star hotel or world class lodge, as an assistant managerExceptional Food and Beverage knowledgeFinancial management abilityA hardworking, co-operative mannerHigh standards of service excellence and a passion for the industryAttention to detailExceptional English and a second language would be preferableGood computer literacyExcellent management ability and communication skillsA clear understanding of basic labour law and disciplinary proceduresA developmental approach to staffAssertiveness, patience and good organizational skillsUnderstanding of housekeeping and maintenance proceduresAn awareness of developments within the food and lodge industries, as well as international trends in hospitalityStandard Company Benefits:Cost to Company PackageProvident Fund – Alexander ForbesMedical Aid – Discovery HealthLive inMeals providedUniform provided

Recruiter: HotelJobs