Front Office Manager.

4* self catering Hotel - Hatfield - Pretoria.

F/O Manafer - To supervise and control all Front of House, Front Office, Reservations and Housekeeping areas to the Standard Operating Procedures of the Company, maximising revenues and profits to agreed budgetary specifications.
To act as Assistant General Manager in the absence of the Director/General Manager when required.

Produce, Compile, Read & Understand financial reports
Management of Guest Satisfaction Indices
In-depth knowledge of PMS (Starlight / Amadeus) & Front Office Systems & Procedures
Revenue Management
Knowledge of Housekeeping Management
Industrial Relations Knowledge
Understands the Labour Relations Act (Desirable)

Management of Reservations, Housekeeping, F/O & F/O Finance.

Salary R 12000.00 including company benefits.