G&c Coordinator / Venue Manager - Centurion Verfied

R 6-7k per month Centurion, Gauteng Centurion, Gauteng more than 14 days ago 23-09-2016 4:00:42 PM
21-10-2016 4:00:42 PM
An experienced Assistant Venue Manager is needed for a Certified Top Employer (2016) for a dual hotel ideally located between Pretoria and Johannesburg. These two luxury hotels have a tranquil country setting that borders the Hennops River and offers spectacular views of the Magaliesberg MountainsEducational Requirements:Grade 12 (Matric)Formal Hotel Management QualificationMajor Skills Required:Minimum 2 years in a similar position, including Banqueting and Restaurant supervisionMS OfficeEasipos / MicrosReporting to:Food and Beverage ManagerRespond to all enquiries and requests for quotations in writing within 1 hour upon receiving the request.If the client is unable to confirm the booking at this stage, follow up at least twice a week unless you receive confirmation.Daily, follow up on any leads and keep a detailed record.Ensure that you are at all times familiar with the products you are selling, e.g. venues, menus, rooms, equipment, service levels, facilities, operating stock etc.Arrange Site Inspections as and when requested.Ensure that the manager conducting the site inspection gets a full briefing prior to meeting the client.Ensure that a senior manager meets any potential clients and that they are well looked after during the duration of their stay.Always give our sales team your full co-operation and immediate attention if they require any information from you.Ensure that you always have information packs available for unexpected visitors (e.g. viewing pack, wedding folder, brochures, rates, etc)When a client indicates that he/she would like to make a booking, send him/her a contract as per company policy as well as any other necessary information.Once the booking is confirmed as above, ensure that you book both accommodation as well as conference venue(s) on Fidelio Front Office and Sales & Catering, adhering to company procedures.Ensure that detailed function sheets for the following week are issued to all Head of Departments.Ensure that any specific requests are communicated to the relevant departments as soon as possible.Liaise on a daily basis with the banqueting manager with regards to the allocation of venuesEnsure that you know all the in-house banqueting equipment.Sell the banqueting equipment to prospective clients.Keep record of all hired equipment to clients to prevent double bookings.Have a stock take once a month on all the banqueting equipment.Coordinate with F&B staff when setting a conference room.Sign stock over to F&B when in their use.To ensure that function rooms are set up, serviced and maintained according to company policy.When receiving stock back from F&B make sure it is clean and in working condition.Carry out any other duties as may be imposed by managementPut all equipment in storage for safe keeping.

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