General Assistant - Mpumalanga Verfied

R 6 300 per month Mpumalanga, Kwazulu-Natal Mpumalanga, Kwazulu-Natal more than 14 days ago 03-08-2015 4:02:56 PM
31-08-2015 4:02:56 PM
Our wonderful 5 star game lodge in the Mpumalanga is looking for a GENERAL ASSISTANT. This role covers the day to day running of the Lodge. The role requires co-ordination of the guests stay, ensuring that from arrival to departure they experience an original and memorable time. This will include hosting meals, orientation of the lodge and the rooms on arrival, booking activities, making the guests feel comfortable and to ensure their stay is one they’ll remember. We value feedback and put a lot of emphasis on responding to feedback in the running of all aspects of the Lodge. The part you play is ensuring that from arrival to departure guests expectations are anticipated, met and exceeded where possible.Qualifications / Experience required includes:South African CitizenPreferably 2 years experience in 5 Star EstablishmentsHotel or Tourism School (or similar qualifications)Hosting experience ie. maître, waiter, barmanWine knowledge (not essential)English speaking, fluent in written EnglishDriver’s License essentialBehaviours / Skills required:A passion for people and making conversationBasic Computer KnowledgeExperience of stock taking and stock controlGood Organizational skillsHands on approachWilling to work long hoursGood communicatorAnticipating guests needs and facilitating the small touches that enhance the guest experienceSensitive to cultural issues/ patient with colleaguesExcellent social and interpersonal skillsSense of ownership and pride for the guest experienceAttention to detailFlexible attitude and willing to take on tasks as necessaryAble to interact with guests and behave appropriatelyHighly sociable and confident when meeting new people and able to entertain / host Ability to plan and organizeRealistic expectations of bush lifeWell groomed and a good sense of personal hygieneHere’s what you’d do:Primarily hosting and guest interactionMaintain hosting standards Be present at all times in the guest areasServe drinks at the barSet up bush functions from time to timeLiaise between lodges about guest movementsWork with the team and plan duties together, support where neededBe flexible and move between lodgesAssist in lodge operations when not occupied with guestsMaintain a high level of hygiene in line with statutory requirements Here’s the deal Permanent Employment (Subject to 3 months probation)Basic monthly salary of R6 334-00Live-in basic furnished accommodation (possible sharing)R741.00 food allowance over and above salaryGratuities left by guests50% Company Contribution on Medical Aid50% Company Contribution on Pension Fund20 Bed nights for family and friends annually at R500 p/p/p/night If you are interested and meet the job specification , please send your CV thrpough TODAY!Along with your application , please semd a recent professional head and shoulders photograph of yourself along with contactable references.Only shortlisted candidates will be contacted

Recruiter: HotelJobs