To effectively plan and deliver a CRM marketing strategy by coordinating loyalty club and Partner programs, online and digital assets, and social media inventory to maximize consumer engagement and loyalty.

Key performance areas:
• Social Media Strategy
• Club Card & Partner Strategy:
• Digital & Online Strategy
• General
• Talent Management

Key competencies:
• Understanding of Marketing, CRM, Digital Marketing Public Relations and their application to business
• Knowledge of the Media and its applications
• Good understanding of branding
• Ability to plan, schedule, prioritise, focus and keep others informed
• Knowledge of relevant IT systems
• Understanding individual impact on the company’s bottom line
• Managerial maturity
• Strong verbal and written communications skills, with an ability to express complex concepts in business terms
• Strong analytical, problem-solving, and conceptual skills

Requirements:
• Matric
• Post Graduate Degree in Marketing or equivalent
• 5 years’ experience in a management capacity in a marketing, customer relations management with a corporation or PR/ Advertising agency