Description:


The General Manager oversees the business of the district as a whole. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel management within the district. This position is responsible for managing the revenue and cost elements of the district, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The General Manager is relied upon for the effective planning, delegating, coordinating, staffing, organizing and decision making to attain profitable results for the district.

JOB DUTIES
Overall business unit accountability for performance, safety and profitability
Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance
Executes necessary precautions to ensure safety and compliance with company standards and other standards and regulations
Liaise with the Health and Safety team to ensure thorough root cause investigations for all injuries and incidents
Liaise with the HR team to oversee personnel needs of the district
Participates in regular P&L reviews to ensure that budgets are met
Manage and provide leadership for all supervisors and direct reporting employees
Work with the Sales team to ensure any customer complaints and concerns in the District are resolved
Assist in forming business plans for tenders and other new business ventures
Perform sales in house and sales calls when required

REQUIREMENTS
University diploma/degree in business or equivalent work experience required
Minimum 5 years in an Operations Manager role
Experience and strong knowledge in waste management industry
Experience and strong knowledge of operating trucks and equipment
Proven leadership experience with the ability to motivate and inspire
Strong ability to plan, prioritize and execute