Genesys Engineer


Education required

Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)


Certifications required

Relevant Genesys Certifications

Expected to gain certifications relevant to services supported. Certifications carry additional weightage on candidate’s qualification for the role.


Work experience required

5-8 years of relevant Genesys services experience

Strong client service orientation and passion for achieving or exceeding expectations

Excellent written and verbal communication skills