Airline Consultants - Cape Town Verfied

R 160k -220k per annum Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 28-04-2016 1:10:33 PM
26-05-2016 1:10:33 PM
Are you fluent in German and English? Have you considered working for an award-winning company?
Our Client, an award-winning, specialist contact-centre with offices in Cape Town, wants to take your German communication skills to greater heights in your career. If stability, a fantastic working environment, very real growth opportunities and communicating with international customers is something that you dream of, then this is the position you've been looking for.

Our Client currently has open positions for German-speaking Airline Consultants and they are waiting for you to join their internationally-diverse team.

Minimum Requirements:
• Fluent in German and English (verbal and written skills)
• Ability to work 40 hours per week (Operating hours: Monday - Friday between 07h00 - 19h00)

Some of the key responsibilities for this role include:
• Providing customer support for incoming queries from customers in German and English
• Communicating with customers to ensure understanding of products/ services
• Resolving customer's complaints by determining the cause of the problem
• Clarifying, explaining and advising the best solution in solving the customer's problems

Why should you apply?
• No weekend work
• This Client pays you for attending training
• Internationally-recognized technical training of 4 weeks is provided
• Permanent position
• Great working environment
• Highly competitive performance bonuses of up to R20 000 per year
• Retention bonus of up to R40 000 per year
• Provident fund
• Optional Medical Aid
• Free parking
• Central location in Cape Town