One of the leading customer experience providers operating globally, is currently looking to expand their dynamic team with a German Customer Service Agent, to join their Cape Town offices.
As the German Customer Service Agent, you will be responsible for managing all customer queries and requests regarding the booking and planning of their travel arrangements in line with quality standards, in order to ensure a positive customer experience that leads to customer satisfaction.

All you need to apply for this awesome opportunity is:
• Matric or International Equivalent of a Matric (Essential)
• Fluent written and verbal language skills in German and English (Bilingual Essential)
• Strong comprehension skills
• Excellent Conversational Writing Skills
• Advanced computer literacy - ability to speedily navigate various screens and systems effectively (Essential)
• Minimum 9 months customer service experience servicing individuals in German
• Experience working with international clients / customers (Highly Advantageous)