Customer Service Consultants - Cape Town Verfied

R 12500 per month Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 28-04-2016 1:04:41 PM
26-05-2016 1:04:41 PM
Are you fluent in German and English? Do you dream about providing customer services to international clientele?
Our Client, a global contact-centre situated in central Cape Town, currently has exciting jobs for German-speaking Airline Customer Service Consultants to join their diverse and dynamic team.

Minimum Requirements:
• Superior foreign language skills in German and English
• Successful completion of secondary education (Matric)
• Computer literacy skills (screen navigation/ typing skills)
• An ability to work rotational, flexible shifts
• An ability to learn and retain information (airport codes/ countries and capitals)
• Customer-centric; providing outstanding customer services

Main duties will include, but are not limited to:
• General reservations
• Ticketing
• Assisting customers with airport services (eg, baggage claims)
• Online booking and travel agent support

This is what you get:
• Fully paid training of 6 weeks
• Competitive salary package
• R1000 company contribution to your Medical Aid
• R285 transport allowance
• Performance bonus
• Nightshift, Sunday and Public Holiday allowance
• This Client even covers your costs in obtaining your corporate work permit

Salary: R12 500 per month.