German speaking Customer Care Consultant - Cape Town
Salary Negotiable
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
31-05-2019 8:36:39 AM
26-07-2019 8:36:39 AM
Are you fluent in German and looking for an exciting job opportunity in Cape Town, South Africa? We have a great job opportunity for a German speaking Customer Care Consultant to join a leading online marketing company. Work in a vibrant, fast paced environment with many different foreign nationals by applying for this job today!
Your key job responsibilities as the German speaking Customer Care Consultant in Cape Town, South Africa will include:
- Provide generalist and technical support both internally and externally
- To process standard and adapted product orders
- Support the sales team and customers on the online self-service tools
- Receive Inbound telephonic customer calls in a proficient manner
- Ensure customer orders and return material authorizations are processed on time, accurately and within set parameters
- Make sure that service levels are achieved on cases and calls per day
Requirements for this German speaking Customer Care Consultant job in Cape Town, South Africa:
- Ability to read, write and speak fluently in German in English
- At least 2 years’ work experience
- MS Office
- Some Customer Service experience