Customer Service Agent - Cape Town Verfied

R 180 000 – 240 000 per annum Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 09-05-2017 9:47:21 AM
06-06-2017 9:47:21 AM
Are you fluent in German? Would you like to work in the heart of Cape Town, South Africa? This company is looking for a German speaking Customer Service Agent to join their fun, energetic team. The perfect German candidate for this job will be hard working, focused, career driven and looking to grow within their company

Your key responsibilities as the German speaking Customer Service Agent in Cape Town, South Africa will include servicing German customers both telephonically and via e-mail; handling customer enquiries; and managing and proactively resolve customer complaints (1st call resolution). This job will also require you to promote excellent customer service and follow up customer calls where necessary

Requirements for this German speaking Customer Service Agent job in Cape Town, South Africa:

- Fluent in German
- Proficient in relevant computer applications (Excel, Word)
- Knowledge of customer service principles and practices
- Some customer service experience