Customer Service Agent - Cape Town
R
180 000 – 240 000
per annum
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
09-05-2017 9:47:21 AM
06-06-2017 9:47:21 AM
Are you fluent in German? Would you like to work in the heart of Cape Town, South Africa? This company is looking for a German speaking Customer Service Agent to join their fun, energetic team. The perfect German candidate for this job will be hard working, focused, career driven and looking to grow within their company
Your key responsibilities as the German speaking Customer Service Agent in Cape Town, South Africa will include servicing German customers both telephonically and via e-mail; handling customer enquiries; and managing and proactively resolve customer complaints (1st call resolution). This job will also require you to promote excellent customer service and follow up customer calls where necessary
Requirements for this German speaking Customer Service Agent job in Cape Town, South Africa:
- Fluent in German
- Proficient in relevant computer applications (Excel, Word)
- Knowledge of customer service principles and practices
- Some customer service experience