German speaking Customer Service Consultant - Cape Town
R
216 000 - 252 000
per annum
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
11-03-2019 1:41:16 PM
06-05-2019 1:41:16 PM
Are you fluent in German and looking for an exciting job opportunity in Cape Town, South Africa? Keep reading! A leading BPO company that offers outsourced services to local and international clients have an exciting opportunity for a German speaking Customer Service Consultant to join their team in Cape Town, South Africa
When you get this amazing job as the German speaking Customer Service Consultant in Cape Town, South Africa, your key responsibilities will include responding to customer queries by telephone, email and chat in German. You will need to be able to think on your feet and be a people’s person to excel in this role. Your outgoing personality and Italian language skills will allow you to be a natural at this job!
Requirements for this German speaking Customer Service Consultant in Cape Town, South Africa:
- German as home/first language is essential
- You must be able to communicate in English efficiently
- Fully computer literate with exceptional typing skills
- Ability to communicate clearly and effectively
- Clear Criminal record
- Persuasive negotiation skills
- Ability to multi task admin- i.e. using various different screens & systems
- International Call centre experience advantageous
- UK Webchat/Webhelp yodel experience highly advantageous