A company that provides multichannel and multilingual services to major groups, ETI, public institutions, associations and start-ups has a job opportunity for a German speaking Helpdesk Technician. They offer customer relations and experience in two continents and this position will be located in their offices in Cape Town, South Africa

The German speaking Helpdesk Technician in Cape Town, South Africa will be required to support the users, make a smart diagnostic, solve the problem within 15 minutes max or transfer to the technical team – level 1.5. The Helpdesk job examples will be assisting clients when Passwords are not working, Cannot access to email and Cannot turn on compute

To apply for the German speaking Helpdesk Technician job opportunity in Cape Town, South Africa you will need:

- German speaker level C1 (good level but not necessarily native speaker)
- Good in speaking & writing (support can be made by email, chat, sms)
- IT experience: 2 years – certification A+