German Speaking Travel/Sales Consultant - Cape Town Verfied

R 13k - 22k per month Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 08-08-2018 10:46:15 AM
03-10-2018 10:46:15 AM
International Sales & Reservations Office for the subsidiaries of a German Tour Operator, specialising in Eastern, Central and Southern Africa, is seeking German speaking travel consultant/ sales representative in Somerset West.

Duties:
- Directly liaising with international clients & agents via various communications channels such as email,
telephone, social media etc., for various inbound enquiries
- Planning and designing itineraries, combining appropriate accommodations and destinations
- Managing the reservation process for bookings up until completion of travel
- Fast turnaround time on all enquiries
- Occasional Saturday duty (on a rotational basis- ca every 6-8 weeks)
- Travelling will be required for educational trips (We only sell what we have personally experienced!)

Requirements:
- Good destination knowledge for Tanzania and/or Namibia, and/or Kenya.
- Knowledge and understanding of tour operating and reservations processes based on study and/or
work experience

Skills:
- Fluent in written and spoken and English is essential (not negotiable!)
- German advantageous but not essential
- Have a good telephone manner and excellent communication skills
- Possess excellent organizational skills and be able to multi- task

System skills:
Computer literate with MS-Office, especially Word, Excel, as well as E- Mail applications-/client such as Outlook or Thunderbird
Working experience in electronic reservation systems
Jack/SABRE

Work experience:
Minimum of 3 year’s travel and/or tour consulting experience

Tertiary Education:
Travel and Tourism (or related) preferred but not essential.

Abilities:
Accurate and having attention to detail whilst working under pressure
Excellent communication
Customer focused
Committed and hardworking
Eager to learn
Excellent team player