PBX,VOIP,Connectivity & Print Solutions Technician- Office Automation – Paarl (Cape Town)
A end-to-to-end technology solutions company based in Paarl in Cape Town, are currently looking to employ a experienced Office Solutions Technician to start immediately or as soon as possible.
Salary: R10 000 – R20 000 depending on experience within the industry

PURPOSE OF THE POSITION
To install, maintain and program all Company and Company approved models of PBX, VOIP, Connectivity & Print Solutions equipment

Requirements:
A+ & N+
Grade 12 (Matric)
3 Years’ experience installing, maintaining and programming PBX (Samsung & Olivetti, etc), VOIP & Connectivity (ECN, VoIP, Data, Fibre) systems (analogue & IP)
Computer Literacy (MS Office), IP programming
Valid driver’s licence + own transport
Clear criminal record

Duties include, but are not limited to:
Work with other team members, consultants, key customers, and key suppliers to solve specific challenges and leverage growth opportunities
Maintain good relationships with customers and suppliers, building a favorable company image.
Resolve problems and complaints as they arise.
Increase brand awareness for the company
Successfully resolve customer issues timely and professionally.
Update product knowledge. Stay informed and educated as to product inventory and applicability.
Assessing market conditions and identifying opportunities.
Install, maintain and monitor hardware to ensure functionality.
Install and configure appropriate software and functions according to specifications.
Ensure security and privacy of systems.
Provide orientation, training and guidance to users on how to operate new equipment.
Troubleshoot to diagnose and resolve problems when needed.
Maintain detailed records/logs of repairs and fixes as well as hours worked.
Identify equipment shortages and place the necessary orders.
Pre and Post photos of installations to be placed on clients file