Executive Suites Group in Sandton is expanding and looking for dynamic, committed and enthusiastic individuals. If you would like to be part of a fast growing and innovative Company, send your CV, a picture to apply for the following position available. Group General Manager. Duties are to manage the Group on a daily basis.General Duties and Responsibilities: Not limited to:Managing and training the concierge, and team of receptionistsDealing with customers, including handling complaints when they come to the deskEnsuring the front desk provides a professional and friendly service for customersLiaising with other departmentsReview reservation booked dailyReview arrival and departure report dailyResponsible for preparation of occupancy forecastResponsible for training staffResponsible for implementing and ensuring policies and procedures are being followedResponsible for recording Company/Travel Agent Rates both in system and correspondence fileMonitoring Telephone Manner and general performance of Front Office staff dailyEnsure special handling of repeats guest and very VIP guest.Review room blocking for Long Stay. Suites and special group requestSupervising of Group ReservationsResponsible for overseeing and managing payments and debtorsMaintain cordial relations with corporate clientsBring to the attention of Front Office when the hotel availability status changes and prepare for necessary action,