Our Client an Established Hotel Group is recruiting for a Group Operations, Sales and Marketing Manager to effectively manage the operations of the Hotel Group, Properties, General Managers (GM’s) and everyday hotel operations to achieve optimal guest and stakeholder satisfaction, ensure compliance, maximization of financial performance and ensuring the implementation and upkeep of the standard operating procedures, policies and quality standards of the Hotel Group as a whole.Job Specific RequirementsEducation:
Matric (Essential).Diploma/Degree in Hotel Management or related field (Essential).
Job Knowledge
In depth knowledge of the critical success factors in the Hotel Industry;In-depth knowledge of Rooms Division and Food & Beverage Departments;In-depth knowledge of Yield and Revenue Management;Good understanding of Hospitality Industry Ratio’s;Working knowledge of Human Resource Policies and Practices;Working knowledge of legislation applicable to the Hospitality Industry;In-depth understanding of Marketing, Sales and channel principles and processes;In-depth knowledge of financial and administrative principles and systems;Good understanding of POS and PMS systems;Good understanding of IT, AV & Telecommunications software & hardware systems;Knowledge of Diverse Cultures.
Job Related Skills
Problem Solving Skills;Negotiating Skills;Interpersonal Skills;Leadership Skills;Training & Coaching Skills;Numerical & Verbal Reasoning Skills;Communication skills (Written & verbal);People Management Skills
Job Experience
Minimum 1 year relevant Group Operations Manager experience of at least 5 entitiesMinimum 5 years relevant General Management experienceMinimum 2 years’ experience as Group Sales managerFood and Beverage Manager experience of minimum 5 outlets.Working experience in Africa
Personal requirements (Core values)
Must be entrepreneurial and a self-starter that thrives on achieving exceptional results.Must be independent in thinking;Ability to forecast market conditions and strategically develop a business plan accordingly.Must be detail -oriented and deliver outstanding customer service, and maintain a pristine property.The ability to be a great leader and motivate a teamA can-do, guest-pleasing attitudeAbility to work a flexible schedule and travel extensivelyMust be able and willing to relocate within South Africa and Africa.
Applications Must Include the following - Exclusion of any of the requested information will render applications invalid
Updated CV in MS - Word Document Recent Head and Shoulders PhotographDetail of current remuneration package - that can be backed up by a valid salary advice slip