Groups Reservations Manager - Sandton Verfied

Salary Negotiable Sandton, Gauteng Sandton, Gauteng more than 14 days ago 07-04-2014 7:57:20 AM
05-05-2014 7:57:20 AM
Looking for a Groups Reservations Manager for an inbound tour company.

Experience and qualifications:
4 - 5 years management or supervisory experience in the tourism industry (inbound tour operating)
Minimum of 7 years inbound experience at a senior level in the tourism industry
Extensive knowledge of Tourplan, alternatively, another reservations system
In-depth geographical, logistical and product knowledge of South, Southern and East Africa
Previous management and/or supervisory experience
MS Word and MS Excel

Duties include:
Managing a team of three groups consultants
Manage staff and lead by example
Manage costs in line with revenues and budgets
Month end processes and procedures to be complete accurately and timeously
Actively work at improving information flow to all key partners
Continuously striving to ensure that relationships with clients, consultants, suppliers, sales teams and lodges remain strong, open and transparent
Must be able to do on-site inspections with Clients and assist with traveling groups
Actively handle files
Manage and maximise margins for the entire team looking to achieve agreed budgeted margins