Kendrick Recruitment are now looking for a Groups Travel Consultant for an International Lodge/Resort Group. The position will be based at their Head Office located in Sandton. The candidate will join a very small team and will deal with direct and agent requests. The candidate MUST have a minimum of 5 years Travel/Tour Operator experience and MUST have the ability to put together colourful and steamless tour programmes. KEY OUTPUTS:? Creative and out of the box planning and designing of Leisure Group itineraries (incentive specific experience advantageous)? A good understanding of specific requirements for Groups itineraries including general groups policies? Managing the reservations process including qualifying the requirements of the group to ensure can meet their budget? Ensuring lead times for responses are met according to standard operating practices? Handling of bookings from quote to finalising, including invoicing and travel documents? Proactive selling of products and services ensuring the best possible itinerary for the guests? Constant, consistent interaction and clear communication with colleagues, agents, guests and suppliers? May from time to time be required to travel with a group or undertake site inspections with agents/guestsKNOWLEDGE REQUIRED:? Good understanding of delivering excellent service to agents/guests? An in-depth knowledge of Tourplan or a similar booking system? An in-depth geographical, logistical and product knowledge of South Africa, Botswana, Tanzania and Kenya required? Additional experience in Namibia, Kenya, Uganda, Rwanda, Zimbabwe, Zambia and Mozambique advantageous? A willingness and aptitude to learnSKILLS REQUIRED:? Communication skills and an excellent command of the English language (spoken and written)? Time & desk management including working in an orderly focused manner? The ability to work under pressure and show initiative? Understanding of travel industry and preferably Tour Operating specifically? Attention to detail? Excellent negotiation skills? Elaborating in writing explanations or descriptions? Exceptionally customer focused? Must be computer literate and have an in-depth knowledge of Word and Excel? Calm and professional manner of servicing agents/guests? An independent, curious and “can do it” nature EXPERIENCE REQUIRED:? Must have at least 5 years Touring groups specific experienceThe successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.The salary for this position is R21,500 CTC depending on experience and negotiable to the right candidate.To apply for this position please forward your CV, a recent professional photo of yourself and any written references to us today! Contactable references required. Due to high volumes of applications received, should you not receive correspondence from us within seven (7) working days of submitting your application, please consider your application for this position as unsuccessful. You are welcome to apply for any other positions that we may advertise in the future.