Looking for a Groups Travel Consultant
Experience and knowledge:
Must have at least 5 or more years inbound reservations experience with at least 3 years groups specific experience
Good understanding of delivering excellent service to agents/guests
An in-depth knowledge of Tourplan or a similar booking system
An in-depth geographical, logistical and product knowledge of South Africa, Botswana, Tanzania and Kenya required
Additional experience in Namibia, Kenya, Uganda, Rwanda, Zimbabwe, Zambia and Mozambique advantageous

Creative and out of the box planning and designing of Leisure Group itineraries (incentive specific experience advantageous)
A good understanding of specific requirements for Groups itineraries including general groups policies
Managing the reservations process including qualifying the requirements of the group to ensure can meet their budget
Ensuring lead times for responses are met according to standard operating practices
Handling of bookings from quote to finalising, including invoicing and travel documents
Proactive selling of products and services ensuring the best possible itinerary for the guests
Constant, consistent interaction and clear communication with colleagues, agents, guests and suppliers
May from time to time be required to travel with a group or undertake site inspections with agents/guests
Salary: R21 000 CTC