Guest Service’s Manager required for top 5* game lodge Mpumalanga Qualifications / ExperienceSouth African CitizenPreferably 2 years experience in 5 Star EstablishmentsHotel or Tourism School (or similar qualifications)Hosting experience ie. maître, waiter, barmanWine knowledge (not essential)English speaking, fluent in written EnglishDriver’s License essential A passion for people and making conversationBasic Computer KnowledgeExperience of stock taking and stock controlGood Organizational skills Hands on approachWilling to work long hoursGood communicatorAnticipating guests needs and facilitating the small touches that enhance the guest experienceSensitive to cultural issues/ patient with colleaguesExcellent social and interpersonal skillsSense of ownership and pride for the guest experienceAttention to detailFlexible attitude and willing to take on tasks as necessaryAble to interact with guests and behave appropriatelyHighly sociable and confident when meeting new people and able to entertain/ hostAbility to plan and organizeA sense of fun and understanding of the companies way of doing thingsRealistic expectations of bush lifeWell groomed and a good sense of personal hygiene Primarily hosting and guest interactionMaintain hosting standardsBe present at all times in the guest areasServe drinks at the barSet up bush functions from time to timeLiaise between lodges about guest movementsWork with the team and plan duties together, support where neededBe flexible and move between lodgesAssist in lodge operations when not occupied with guestsPlay your part in ensuring guests get the lodge experience at its bestMaintain a high level of hygiene in line with statutory requirements Permanent Employment (Subject to 3 months probation)Basic monthly salary of R6 334, to be reviewed once probation period is successfully completedLive-in basic furnished accommodation (possible sharing)R741.00 food allowance over and above salaryGratuities left by guests50% Company Contribution on Medical Aid50% Company Contribution on Pension Fund20 Bed nights for family and friends annually at R500 p/p/p/night