Guest Services Manager Mpumalanga R6,334 + Great Benifits - Mpumalanga Verfied

R 6334 per month Mpumalanga, Kwazulu-Natal Mpumalanga, Kwazulu-Natal more than 14 days ago 04-10-2016 4:01:06 PM
01-11-2016 4:01:06 PM
Guest Services Supervisor required for top 5* game lodge Mpumalanga Qualifications / Experience · South African Citizen· Preferably 2 years experience in 5 Star Establishments· Hotel or Tourism School (or similar qualifications)· Hosting experience ie. maître, waiter, barman· Wine knowledge (not essential)· English speaking, fluent in written English· Drivers License essential· A passion for people and making conversation· Basic Computer Knowledge· Experience of stock taking and stock control· Good Organizational skills· Hands on approach· Willing to work long hours· Good communicator· Anticipating guests needs and facilitating the small touches that enhance theguest experience· Sensitive to cultural issues/ patient with colleagues· Excellent social and interpersonal skills· Sense of ownership and pride for the guest experience· Attention to detail· Flexible attitude and willing to take on tasks as necessary· Able to interact with guests and behave appropriately· Highly sociable and confident when meeting new people and able to entertain/ host· Ability to plan and organize· A sense of fun and understanding of the companies way of doing things· Realistic expectations of bush life· Well groomed and a good sense of personal hygiene· Primarily hosting and guest interaction· Maintain hosting standards· Be present at all times in the guest areas· Serve drinks at the bar· Set up bush functions from time to time· Liaise between lodges about guest movements· Work with the team and plan duties together, support where needed· Be flexible and move between lodges· Assist in lodge operations when not occupied with guests· Play your part in ensuring guests get the company experience at its best· Maintain a high level of hygiene in line with statutory requirements· Permanent Employment (Subject to 3 months probation)· Basic monthly salary of R6 334, to be reviewed once probation period issuccessfully completed· Live-in basic furnished accommodation (possible sharing)· R800.00 food allowance over and above salary as well as meals whilst on duty· Gratuities left by guest· 50% Company Contribution on Medical Aid· 50% Company Contribution on Pension Fund· 20 Bed nights for family and friends annually at R500 p/p/p/night

Recruiter: HotelJobs