Role Purpose

Collaborate with business in order to execute holistic HC solutions that empower the business to achieve its strategic objectives.

What you're going to do

• Develop partnerships with stakeholders and HC Centres of Excellence (COE) to effectively implement HC solutions.
• Provide guidance to stakeholders in aligning business requirements with HC solutions in business plans.
• Implement innovative HC solutions aimed at managing organisational change, engaging employees, increase organisational effectiveness and strategic managing talent.
• Execute the channel Human Capital operational plan and solutions to ensure that all HC services are delivered within agreed upon timelines, set standards and the relevant organizational frameworks.
• Collaborate with OD to provide support to implement changes within the business by acting as a change agent.
• Provide advice and guidance on HC issues to effectively support the business and manage risk.
• Act as custodian and champion of the organization’s HC practices and solutions by creating awareness of these practices and ensuring alignment and implementation of these practices.
• Provide guidance and support to stakeholders regarding performance excellence initiatives.
• Support the employee journey from start to exit by providing expert advice, facilitating interventions and executing HC solutions aligned at best practice (this may include talent management, induction and onboarding, performance excellence. Industrial relations, employee engagement and exit management)
• Use psychometric assessments to contribute to recruitment, career management and talent management interventions.
• Collaborate with business leaders to influence the execution of Employment Equity plans, and monitor the progress of the plan through talent management and recruitment practices.
• Support line managers in forecasting and planning their talent pipeline requirements in line with business strategy.
• Provide integrated talent management solutions that ensure talent is effectively attracted, selected, developed, deployed and retained.
• Implement sound employee relations practices and support the resolution of employee relations matters.
• Support a business culture that is consistent with the vision, purpose and values of the organisation.
• Develop and maintain role profiles to ensure that all roles have an up-to-date profile that reflects the correct outputs and responsibilities in line with the organization’s role profiling framework.
• Act as trusted advisor to leaders and employees in the business on HC related issues.
• Build and maintain effective business relationships with all key stakeholders and assess HC service delivery by initiating and maintaining regular interactions.
• Control the accuracy and integrity of HC data and adhere to HC governance practices.
• Conduct root cause analysis of risks and create action plans to mitigate risks.
• Compile and submit HC scorecards, monthly reports and other related metrics as required.
• Support and participate in the execution of HC projects and interventions.
• Partner with HC team in initiating and improving the effective delivery of HC solutions, while integrating and sharing best practices
• Keep abreast of trends, legislation and best practices within the HC industry to optimise service delivery.

What you'll need:

• Bachelor's Degree in Human Resources or Industrial Psychology or considerable progress toward achieving the degree (final year of studies)
• Registered Psychometrist (Independent Practice) (preferred)
• 3-5 years HC generalist experience within an insurance or financial services environment

What competencies you'll require

• Understands main business drivers in order to impact on decision making and get things done; maintains awareness of developments in the organisational structure and politics; demonstrates financial awareness; controls costs and thinking in terms of profit, loss and added value.
• Recognizes the importance of relationships as a fundamental business resource and makes attempts to build and maintain solid working relationships with others
• Has earned trust with key internal stakeholders
• Frames complex ideas in simple and useful ways
• Persists through adverse circumstances
• Has history of delivering results
• The capacity to persuade, convince, influence others for the purpose of achieving desired results
• Considering business objectives recruit, select, induct and on-board people who share the organization’s values and enables business to achieve its goals.
• Drive and support the business achieve the organization’s transformation agenda and goals
• Helps set the direction of change with clear outcomes
• Identifies the key steps for initiating change
• Helps people understand why change is important (i.e., creates a sense of urgency)
• Takes responsibility for own development; and actively mentors, coaches and develops talent in others. Builds leadership bench strength for the organization by providing opportunities and experiences to develop skills, competencies and business knowledge
• Articulate, conceptualise and solve business problems by leveraging the available data, trends and insight to support decision making.
• Understands the business/function from a best practice and client's perspective. Design solutions and make decisions based on what's best for the client and what meets the client's needs.
• Align the structure, architectural framework and workforce of the organization with its objectives, with the aim of improving efficiency and effectiveness and meeting organisational objectives.