THE BOARDROOM-REFRESHING RECRUITMENT seeks a skilled & experienced HEAD BARISTA for our client, a luxury hotel. The role involves overseeing all aspects of the coffee bar in accordance with the vision and mission set out. The Head Barista is instrumental in the development and evolution of the coffee cafe. If you meet the requirements below, then I would like to hear from you! PRIMARY RESPONSIBILITIES · We seek a candidate that can take the coffee culture to a higher level/ improve the quality of our product.· Maintaining the consistency of our coffee · Manage our guest experience and take it to the next level.· Train all our Baristas and upskill them to a level suited for the hotel· Calibrate all grinder machines· Manage coffee machines in all outlets Assume responsibility for all aspects of the coffee barDeliverance of excellent customer service, preparation and presentation of beverages and operational procedures, merchandisingOrderingContribute ideas and organize coffee related events and PromotionsProactively train staff to maintain and uphold all company and café policiesAdditional responsibilities include:Actively working toward creating a superior café experience through customer service, beverage preparation and presentation, in-storemarketing and upkeep and maintenance of coffee areaEnsuring all projects and responsibilities are completed in atimely, efficient mannerHandling customer complaints with professionalism Our IDEAL HEAD BARISTA will have…At least two years experience working with speciality coffeeA love of coffee and thirst for knowledgeExcellent communication skills and charm in abundanceThe ability to deal with immense pressure and work quickly whilst maintaining consistently high standardsA high level of organizationDemonstrative ability to work well within a team Applications should include your updated C.V in word formatCopies of relevant qualificationsA friendly profile photo in professional attire (shoulders and up)Written & contactable referencesPlease note that due to high application volumes, we regret that only shortlisted applicants will be contacted. We wish you the very best!