Introduction

A world leading supplier of IT Solutions in the Travel and Tourism industry is current seeking a Head for the AMBO Division (Midback Office). The successful candidate would be required to maintain and grow the business to achieve overall shareholder and stakeholder value, thus achieving the business objectives.

Applicants must have experience with New Business Development, sound mid back office technical capability and have comprehensive financial skills across the travel accounting function.

Recruit Mint Link has exclusively been contracted to fill this vacancy. All candidates are to contact ONLY the Recruiter for more information.

Minimum requirements
• Prior Senior leadership position an essential;
• Strong Business Development skills;
• Knowledge of the Sub-Saharan Africa travel market ;
• Operational and customer knowledge and experience in the E.M.E.A region an added benefit;
• Operational Leadership experience in the Travel agency business and in depth knowledge on the Accounting side;
• Develop commercial proposals and provide ongoing input to the commercial business case and market identification of the product;
• Prior Mid-back office experience an advantage;
• Sound Business Finance skills, proven track record in successfully run businesses; and
• Advanced PC skills.

• Candidates must be flexible in terms of working hours etc. and have an overall positive and pro-active approach to work;
• The role requires the ability to achieve the extraordinary under ordinary or adverse conditions;
• Travel will be required; within the region and abroad; and
• The role is highly visible externally, and as such the successful candidate must represent the Company in a positive and professional manner at all times.

Minimum Education
• University Degree in Accounting or equivalent work experience; and
• Proficient in English, both written and verbal.

Personal Skills
• High Customer Centric focus;
• Sound Repetitional Value in the industry;
• Strong predication, analytical and problem solving abilities;
• Ability to exceed under pressure;
• Ability to deliver results in abnormal circumstances;
• Strong communication and interpersonal skills;
• Sales and negotiation skills with high value bids;
• Commercial writing ability;
• Consultative approach;
• Empathy towards other cultures and fellow colleagues and business partners;
• Ability to work under pressure; and
• Target and results driven.

Client Skills
• Drive a partnership approach to solutions for the clients;
• Adopt flexible pricing structures that suit all levels of organisations;
• Recognised as a trusted, transparent and ever evolving product owner;
• Collaborative approach, seek to achieve the “ anything is possible attitude”;
• Lead solutions workshops with clients;
• Develop workflows to help prevent the unforeseen and establish best practices as AMBO inspired best practices;
• Develop long term benefits for the customer and understand when to influence other parts of the organisation to meet customer expectations;
• Strong communication and interpersonal skills; and
• Sales and negotiation skills with high value bids.

Responsibilities
• Position AMBO as the Mid Back office of choice in the market segmentation it operates in;
• Ensure ongoing viability and sustainability of AMBO;
• Strategic planning, communication and active participation in Execution thereof;
• Ensure strategies are clearly and effectively communicated within the team;
• Drive a duty of care culture within the organisation towards its employees thus ensuring clients are serviced and respected in the same fashion;
• Derive and maintain employee satisfaction and welfare;
• Responsible for the remuneration and overall package negotiations for the team;
• Monitoring of all activities within the organisation;
• Responsible for providing feedback to the NIPP Co on progress of AMBO;
• Overall responsibility of delivery of forecasted profits to key shareholders of AMBO;
• Budget responsibility in terms of compilation and delivery;
• Overall compilation of budget requirements;
• Lead commercial discussions and evaluations with prospective customers and construct customised commercial proposals in conjunction with the local ACO;
• Design and communicate ongoing business objectives in alignment with the overall strategy;
• Great communication skills, ensure ongoing healthy business partnership with other divisions is maintained;
• Actively participate in industry panel discussion and interact with the industry players;
• Keep abreast of competitor environments and products in the relevant marketplaces;
• Anticipate and spot product trends within the business and the world market;
• Devise Key Differentiators for AMBO and keep the product evolving to suit the changing needs of the client base;
• Develop, coach and mentor the team to provide a clear career and future path, with the overall aim of retention of quality people within the business;
• Structured reward and recognition of achievements; encouraging a culture that celebrates team and individual successes;
• Effectively communicate with all team members, share information, and involve team members in the rationale behind business decisions;
• Inspire the team, lead by example through actions; and
• Operate with transparency and integrity;