Our Client, A Global organisation is seeking a Candidate to fill the position of Head of Department within their Edenvale Branch. Preference will be given to candidates that have experience with Decor. Candidates must have retail experience. Ability to work weekends and exposure to working on the floor in store.

Purpose of the role

To provide strategic management of sales, people and resources in the department, to ensure excellent customer service and sustainable growth of the department's balance sheet and income statement.

Main responsibilities

Lead and support a team of department managers
Develop the team to meet strategic business objectives
Manage full operations of the department
Manage daily sales and customer relations
Identify business growth opportunities (new markets, new products and new services)
As a member of the management committee, co-create and decide on the strategy to implement
Participate in cross-disciplinary projects with fellow colleagues
Design the most cost effective delivery channels for your department
Develop appropriate risk management strategies
Introduce efficiency, improvement measures for an optimal return and stakeholder value
Develop customer service improvement strategies
Get involved in drafting and changing policy to align with changing market conditions

Profile

The successful candidate should have the following skills, experience and attributes:

Relevant business degree
Previous retail experience at a senior management level
Excellent interpersonal relations
A team builder and a team player
Excellent customer service
Self-confident, hardworking and lives by example