Head waiter - Pretoria Verfied

Salary Negotiable Pretoria, Gauteng Pretoria, Gauteng more than 14 days ago 06-04-2014 8:30:47 AM
04-05-2014 8:30:47 AM
Head waiters or waitresses provide the same service to customers as waiters or waitresses, but the supervisor or manager often assigns them other special duties. The head waiter or waitress may also be the first employee to deal with service complaints. This is an entry-level management position. No postsecondary education is required, although fine dining experience is required or a very busy environment. Training will be provided. Certifications are not required for this position, Head waiters or waitresses should genuinely enjoy working with people and striving for quality customer service. In my restaurant head waiters or waitresses are expected to have knowledge of a dish’s ingredients, and so must become familiar with the restaurant’s entire menu. The head waiter or waitress does not have direct reports. In our establishment employees that is interested in becoming members of kitchen staff, managers, or other more advanced positions are expected to start as members of the wait staff.