The company wishes to employ a Homecare Sales Administrator. The successful incumbent will be based at Head Office in Johannesburg and report to the Regional Manager (Gauteng).

Job Purpose:

The Homecare Sales Administrator will be responsible for coordinating the sales support processes, implementations and other sales support activities

Duties and Responsibilities:

Processing, submitting and following up of Medical Aid claims
Updating of relevant spreadsheet(s)
Following up with relevant Medical Aids
Constant feedback to clients on status of claims
Constant feedback to sales team on status of claims
Organize pre-authorizations where required
Notifying clients of other options
Deal with phone-in clients and update records as well as sales staff
Deal with and give support to walk-in clients
Manage on-site stock
Manage on-site shop
Manage online transactions and invoicing

Required Skills:

Computer literacy
Understanding of Medical Aids and how they work
Excellent people and communication skills
Excellent phone etiquette
Sense of urgency
Ability to follow up timeously

Special requirements:

South African citizen

Behavioural Characteristics:

Honesty and Accountability
Reliability and Punctuality
Professional and Presentable
Attention to detail and Accuracy
Ability to work well under pressure / frequent interruptions
Willingness to take responsibility.
Contributes to team effort by accomplishing related results as needed.
Self-motivated individual
Ability to communicate effectively both orally and in writing