HOSPITALITY MANAGER
Pick Me Recruitment (Pty) Ltd - Stellenbosch, Western Cape

Our client, situated in the Stellenbosch area, is looking to appoint a Hospitality Manager with exceptional planning and organisational skills, to manage their multi operational business outlets.

ROLE OBJECTIVES:
Ensure the Hospitality division operates efficiently and profitably.
Representation of the Brand at all times.

REPORTING:
The Hospitality Manager will report into the Marketing Manager and Financial Manager.
The Hospitality Manager will work closely with the Head Chef, Deli Manager and Wine Operations Manager.

JOB BRIEF:
Co-ordinate and manage all Food and Beverage outlets

Strong business sense and financial acumen to implement financial controls to ensure profitability

Budgeting, planning, forecasting

To assist the marketing team to plan to grow all hospitality outlets

To monitor and manage service levels to ensure continued service excellence

To lead and manage the hospitality team which includes appointment, deployment, staff development, performance appraisals and retention.

To plan and control the day-to-day operations of the Hospitality Department including inventory levels, daily training, procurement, maintenance issues and staff scheduling

To plan, coordinate and execute events as per agreed company standards

To ensure all costings are in line with company policy, which includes the sourcing of contractors and suppliers

Determine and implement service excellence standards and monitor & evaluate outcome

Ensure compliance with all licensing, hygiene and health and safety regulations.

Stock control and management

Monthly reporting to Management to include food and beverage report, financial outcomes, staff training completed, maintenance issues, procurement

Daily walk about on the farm to ensure all areas are ready prior to service start

MINIMUM REQUIREMENTS:

A recognised 3-year Hospitality Qualification

At least 3-years’ experience in successfully managing a multi operational business unit

Experience in managing a highly motivated team and running daily Head of Department meetings

Experience in the Wine Industry

Willing and able to work flexible working hours in line with hospitality industry practices, including weekends and public holidays

PERSONAL SKILLS:

Highly motivated and passionate about the Hospitality industry
Energetic
Outspoken
Self-confident
Positive Character
Solution Orientated
Inspiring to work with
Influential
Approachable
Innovative
Hospitality / Customer driven
Great industry knowledge

To apply, please add the following documents to your email:

Updated CV
Professional recent photo
Tertiary Education Certificates, Diplomas
Reference letters, where possible
Your introduction Bio