Hospitality Manager
Deli, Wine Tasting Centre, Restaurants, Events, General day to day running of the hospitality division of a busy wine farm
Stellenbosch area

Job brief
Our client, a leading and well respected producer and much admired brand, redefines the industry and changes the way consumers feel, taste, see, smell and experience Hospitality and Wine produced. We are seeking a Hospitality Manager that can assist in creating an immersive experience that captures the imagination and build emotive connections between or guests and brand alike along with running and maintaining a profitable and well run Hospitality platform.

Role Objectives and Responsibilities
Ensure the Hospitality division operates efficiently and profitably.
Representation of the Brand at all times
• Co-ordinate and manage all Food and Beverage outlets
• Strong business sense and financial acumen to implement financial controls to ensure profitability
• Budgeting, planning, forecasting
• To assist the marketing team to plan to grow all hospitality outlets
• To monitor and manage service levels to ensure continued service excellence
• To lead and manage the hospitality team which includes appointment, deployment, staff development, performance appraisals and retention.
• To plan and control the day-to-day operations of the Hospitality Department including inventory levels, daily training, procurement, maintenance issues and staff scheduling
• To plan, coordinate and execute events as per agreed company standards
• To ensure all costings are in line with company policy, which includes the sourcing of contractors and suppliers
• Determine and implement service excellence standards and monitor & evaluate outcome
• Ensure compliance with all licensing, hygiene and health and safety regulations.
• Stock control and management
• Monthly reporting to Management to include food and beverage report, financial outcomes, staff training completed, maintenance issues, procurement
• Daily walk about on the farm to ensure all areas are ready prior to service start

Requirements
• A recognised 3-year Hospitality Qualification
• At least 3-years’ experience in successfully managing a multi operational business unit
• Experience in managing a highly motivated team and running daily Head of Department meetings
• Experience in profitably managing a Wine Tasting Centre
• Willing and able to work flexible working hours in line with hospitality industry practices, including weekends and public holidays
•
Personal Skills
• Highly motivated and passionate about the Hospitality Industry
• Energetic, Outspoken and Self-Confident
• Solution Orientated
• Inspiring to work with and Influential
• Approachable and Innovative
• Customer orientated

APPLICATION

Please include the following with your detailed updated CV with contactable references:
• Recent presentable photo
• Written references
• Copies of all tertiary qualifications
• Any Hospitality brochures or material you have worked on

Remuneration package: R30 000 – R40 000pm. Depending on Experience.