Our hospitality client in Worcester is seeking a competent Operations Manager to join their team.

Duties and Responsibilities:
• Fully responsible for all aspects of all departments.
• Support and work with all Head of Departments in all aspects of running this hotel.
• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
• Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
• Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
• Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
• Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
• Monitor the co-ordination between all departments for smooth & efficient operations.
• Assessing and reviewing customer satisfaction and service recovery process.
• Identifying staff learning needs and assisting with development
• Responsible for the overall management of the operation of the hotel.

Minimum Requirements:
• Matric
• A Relevant Tertiary Qualification advantageous
• A solid events/banqueting background

Salary on offer: R12 000 – R 15 000 p/m

(Please note that we experience high volumes of candidates responding to our advertised vacancies. This makes it impossible for us to reply to each applicant individually. Should you not hear from us within a week upon applying, please consider your application unsuccessful).