Housekeeper Floor Supervisor - Cape Town Verfied

R 7 400 per month Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 07-02-2017 2:31:16 PM
07-03-2017 2:31:16 PM
A 7-acre riverside garden estate on the eastern slopes of Table Mountain, over the hill from the city. A country cottage, built among vineyards by legendary Georgian, Lady Anne Barnard, is today a 208-room luxury hotel. There is room for growth and staff development, as you will continuing in-house training. Our client has a great work ethic and you are seen as part of the family and not just a number.

Salary: R 7400 & Benefits

Starting date: 1st March

Housekeeper/ Floor Supervisor is needed to ensure the smooth and efficient operation of the Housekeeping department and all related guest services, achieving maximum guest satisfaction by providing the highest standard of cleanliness and maintenance. As a Housekeeper you will be responsible for 1 floor which is ± 11 rooms per day per attendant.

Key Focus Areas:
• Efficient management of Housekeeping and Laundry services offered
• Effective communication with Maintenance, Front Office and Senior Management
• Creation and implementation of new guest experience ideas
• Full responsibility for the inventory of guest supplies, linen and uniforms
• Responsible for the ordering, correct handling and storage of cleaning supplies
• Conduct periodic inspections of all lodge areas to ensure cleanliness
• Implement and manage daily, weekly and monthly cleaning schedules
• Assist in the planning and implementation of the maintenance schedules

KEY SKILLS AND COMPETENCIES
Professional
• Minimum of 3 years’ hospitality experience in a 5* environment
• Strong Housekeeping experience
• Knowledge of other departments advantageous
• Highly organized and detail-oriented.
• Resolving problems using good judgment.
• Can work well in stressful, high pressure situations.
• Superb manual dexterity and able to operate all necessary equipment.
• Ability to make progress on multiple assignments under time constraints.
Personal
• Physically fit and able to frequently bend or squat while completing duties.
• Always having a professional appearance and attitude.