HR Practitioner
Location: East London

Applicants with Insurance or Financial Services, Customers Services background or experience

PURPOSE OF ROLE:

The HR Practitioner is responsible for delivering silent running HR transactional and data administration services to the business, with a strong focus on Operational Excellence in line with the business HR Policies and Frameworks. This role is a key support to the Head of Human Capital Management and Regional operations team.

OUTPUTS:

HR Administration:
? Manages and maintains Employee Personnel files, ensuring that all core documents are in place and regularly updated.
? Provides administrative assistance with writing and/or updating of job descriptions/role profiles.
? Tracks and manages responses to all HR Admin queries coming from the business.
? Prepares weekly and monthly HR trackers for review by Head of Human Capital Management
? Prepares and ensures timely submission of all payroll documentation (e.g. contracts and letters)
? Liaise with Line Managers to ensure that all monthly payroll items (e.g. acting allowances, employee changes, etc.) are accurately captured on prescribed forms and submitted to payroll before monthly cut-off time.
? Manage the learning and development reporting via WSP, and interaction with relevant SETAs.

Reward and Performance Management
? Provides administrative support in Performance Review processes, ensuring that all Performance ratings recorded and relevant PM documentation is filed in employee personnel files.
? Manage the workflow in terms of Sales Management commission structure for management approvals

HR Coordination
? Schedules and manages logistical arrangements for Employee Engagement sessions and People sessions in own area of responsibility and/or responsible location.

Recruitment, Selection, & Placement:
? Prepare notices and advertisements for vacant staff positions.
? Coordinate the scheduling and organizing of interviews; in liaison with the Talent Sourcing Team
? Coordinatethe screening of applicants and preparation of candidate short-list/s – in liaison with the Talent Sourcing team.
? Prepares Orientation/Induction packs for all new joiners, and ensures that all new recruits’ documentation is completed accurately and timeously.
? Manages all logistical arrangements for induction sessions and ensures that relevant attendees are invited; in liaison with the Regional teams
? Organizes and coordinates the ordering of work tools (e.g. Laptops; stationery, etc.) for new recruits.
? Ensures that all new joiners’ documents are submitted to payroll timeously and that personnel files are updated.
? Ensures all regret letters are sent to unsuccessful candidates – in coordination with the Talent Sourcing team.
? Ensures that the Recruitment System and Vacancy Trackerare updated monthly and vacancy status is regularly updated as appropriate.
? Ensures that all line managers are appropriately registered on Recruitment System and regularly update the system with any line manager changes

QUALIFICATIONS

Minimum degree or equivalent qualification in HR and or related field

FUNCTIONAL/TECHNICALCOMPETENCIES

? Understanding of Performance Management and improvement processes
? Understanding of Reward and Compensation processes
? Understanding of Learning and Development approaches
? Human Resources information systems understanding
? BCEA, Employment Equity, Labour Relations Act and Skills Development Act
? Human Resources and Company Policies and Procedures
? Minimum 2 - 3 years’ experience in HR role(s) in a comparable environment
? Understanding and knowledge of Payroll Management systems
? Understanding of Talent Management processes

BEHAVIOURAL COMPETENCIES

? Engage the business
? Problem-Solving
? Diplomacy and tact, discretion and confidentiality
? Analytical/Diagnostic ability
? Service Orientation
? Detail and process orientation
? Action orientated
? Strong Communication written and verbal
? Process Orientation
? Willingness to travel