Job Title: ICT Manager | Job Band: D | Reporting Line: General Manager: Corporate Services | Full-time/Part-time/Contract: Full-time position (aligned to the SETA’s existence | Location: Gauteng – Midrand (Head Office)

The purpose of the role:
To oversee provision of IT Support for client’s head office and all its regional offices.

Main Responsibilities:
? To evaluate the IT requirements of the business and ensure that the ICT systems and services
provided satisfies the needs identified and are optimal utilised;
? To oversee the smooth running of all ICT systems and the implementation of a business continuity
and the disaster recovery plans for the business;
? To manage the financial and human resources within the IT Department;
? To prepare and submit monthly reports to the Line Manager as well as quarterly reports for the
Audit & Risk Committee (ARC);
? To appear and make presentation to the ARC as and when required;
? To review and make improvements to all the existing policies/procedures/frameworks; including
written protocols that guides the IT staff as well as all other end users;
? To form part of the Bid Specifications Committees for all procurement that involves systems
acquisitions for the client’s including the management of the singed level agreements with the
successful bidder/s;

To oversee, Chair the IT Steering and Committee meeting and ensure that minutes are prepared
and all the necessary documentation to satisfy the audit requirements;
? To manage the ongoing development of any upgrades that may be required on all systems utilised
by the organisation;
? To oversee, manage, direct any migration from any one system to the other for the client
working hand in hand with the direct end users of the systems and the service providers;
? To ensure that the ICT environment of the client is in compliance with Corporate Governance
of Information and Communication Technology Policy Framework and all other pieces of legislation
that governs schedule 3A entities and updates thereto;
? To ensure that the client remains up to date with latest technology to help improve the
organisational effectiveness and efficiency;
? To be available and provide the necessary support to staff and stakeholders outside normal
working hours;
? To being prepared to work outside normal working hours should the need arise;
? To ensure that staff all staff members including the ones in the regional offices experience the
same efficiency as that which is afforded to the head office;
? be willing to travel to the regional offices as and when required;
? To contribute towards the maintenance of an effective and efficient internal control system;
? To prepare and satisfy all IT related audit requirements.

Competencies:
? Problem solving and analysing
? Applying expertise and technology
? Relating and networking
? Writing and reporting
? Working under pressure and deadline driven
? Planning and organising
? Leading and deciding.

Knowledge and Skills Required
? Knowledge of ICT governance
? PFMA, SDLA, SDA and all other legislation that is applicable to a SETA environment
Minimum Requirements
? IT Bachelor’s Degree
? 3 years of IT Management experience
? 2 years of Project Management experience
? 3 years of IT technical experience
? Previous Change Management Experience

Ideal
? SETA experience would be an advantage
? 2 year of systems development experience, web application development/LAN/WAN technical
experience