ICT Support Technician - Benoni Verfied

Salary Negotiable Benoni, Gauteng Benoni, Gauteng more than 14 days ago 05-08-2019 6:51:36 AM
30-09-2019 6:51:36 AM
Job Title:
SUPPORT TECHNICIAN

Location:
East Rand, Gauteng

About Bits:
Bits is a Manages Services Provider (MSP) and has a core focus on managing business IT systems to allow you to focus and grow your own business. We provide services ranging from the design and implementation of IT system infrastructure to the support of end user workstations and applications.

Expected Competencies:
- Problem Solving Skills
- Computer Literacy and Systems application
- Written Communication Skills
- Verbal Communication Skills
- Time Management skills
- Confidentiality
- Strong Customer Service Acumen

Qualifications:
- A+ Hardware and Software
- Network +
- MCSA/MCSE/CCNA/MCITP

Duties:
Planning of daily tasks or activities.
Provide direction, instructions and guidance to direct reports for the purpose of achieving goals
Reporting to internal management as well as client management
Conducts daily checks on the server to see whether servers are operational
Installs new servers when required
Grants access rights to users to website, groups or as required
Maintain software license compliance
Fixes problems with user's emails and errors with applications
Conducts daily checks of server environments and checks compliance with Policies and Procedures
Uses network traffic control and monitoring tools to monitor network and VPN uptime
Commissions new software and hardware
Tests the equipment before installation
Maintain Active Directory and Exchange Servers

Working Conditions:
Must be willing to travel
Must be prepared to work flexible hours
Valid drivers license and own car
Based at client's premise with the possibility of fieldwork

Advantages:
Experience with SolarWinds N-Able
Experience with PRTG
Experience with SolarWinds Helpdesk Manager
SQL and Exchange Server Experience
Checkpoint Firewall Experience

Remuneration:
- Basic Salary
- Travel Reimbursment