Inbound Client Service Call Center Consultant - Randburg
Salary Negotiable
Randburg, Gauteng
Randburg,
Gauteng
more than 14 days ago
11-06-2018 6:43:11 AM
31-07-2018 8:35:41 AM
* Receive inbound calls / website requests for drafting client quotations.
* Make outbound calls to assist clients requesting relocation quotes.
* Draft relevant quotations and invoices.
* Assist the client telephonically with his/her relocation requirements.
* Manage prospective bookings for the clients.
* Consult with the client regarding his/her relocation process and manage expectations.
* Complete the necessary administration for each client.
MINIMUM REQUIREMENTS:
* Matric / Grade 12 qualification.
* An outstanding academic record and a stable career history.
* Call-center experience will be highly beneficial.
* Have excellent professional verbal and written communication skills in Afrikaans and English.
* A skilled networker and adapt customer relationship management skills.
* Computer literate and highly proficient in Microsoft Office and Outlook.
* Meticulous, immaculate attention to detail and the ability to multi-task.
* The ability to deal with difficult clients.
* A Self-starter and a go-getter.
* Willing to work one Saturday in a month and occasional long hours until work is done.