Inbound DMC Consultant - Sandton Verfied

Salary Negotiable Sandton, Gauteng Sandton, Gauteng more than 14 days ago 01-12-2015 8:15:07 AM
29-12-2015 8:15:07 AM
Looking for an Inbound DMC Consultant.

Experience required:
Minimum of 5 years previous inbound tour consulting experience required

Knowledge required:
A passion for delivering service excellence
An in-depth knowledge of Tourplan advantageous
A good knowledge of South Africa, Southern and East Africa preferable
A willingness and aptitude to learn

Duties include:
Creative planning and designing of itineraries
Managing the reservations process for bookings in a manner which ensures guest budget is achieved
Handling of bookings from quote to finalising, invoicing and travel documents to following up with the agent after travel for full feedback.
Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues
Emergency duty will be on a rotational basis
Working hours early and late shift on a weekly rotational basis
Calm and professional manner of servicing agents and guests
Proactive selling of products and services ensuring the best possible safari for the guests