Looking for an Inbound Travel Consultant.
Salary: R8 000 plus commission
Saturday duty and Emergency duty on a rotation basis
Public Holiday duty on a rotation basis

Experience and knowledge required:
Minimum of two years previous tour consulting experience required
A good knowledge on any of the destinations within South, Southern and East Africa
A good knowledge on FIT and Groups policies and procedures
Working experience in tour operating and general reservations procedures

Skills required:
Communication skills and fluent in written and spoken English
Organisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detail
Computer literate with experience with Word and Outlook
Understanding of travel industry through study or work experience
Attention to detail
Working in an orderly manner to ensure that files can be continued by other Consultants when necessary
Working knowledge of Tourplan
People’s person with great communication skills
Good organisational ability
Initiative
High energy levels needed
Must be able to add value
Able to travel; flexibility in terms of working hours
Self-driven; very responsible but fun; passionate
Proactive, have a sense of urgency and be able to act quickly to resolve problems

Duties include:
Interaction with guests, telephonically and via email
Planning and designing itineraries for guests
Handling reservation requests from either e-mail, telephonic or fax
Processing of reservations from quote to finalising, including reservations, invoicing, collecting of payment and travel documents
Professional servicing of guests
Selling products and services
Interaction with colleagues, guests and suppliers
Maximum 8 working hour turnaround time on all enquiries from time of receiving the enquiry
Backup for colleagues when they are away from the office
Expanding product knowledge through attending training sessions