Inherent requirements
• A highly professional and presentable individual
• Self-starter with excellent attention to detail
• A high level of integrity and ethical conduct
• A team player
• Quality focus
• Excellent administrative and coordination skills
• Excellent interpersonal and communication skills
• Excellent negotiation ability
• The ability to perform under pressure
• Problem-solving ability
• Strong decision-maker
• Excellent time management skills
• The ability to plan and organize efficiently
• Strong financial skills
Qualifications and experience
• University Degree
• Drivers License
• A minimum of 1 years’ experience in an account management role, specializing in incentive inbound tourism
• In depth knowledge of Southern Africa, specifically Cape Town, Sun City, the bush (Kruger & Sabi Sand Private Game Reserve) and Zambia
• Knowledge of Botswana, Mozambique, Kenya & Tanzania an added advantage
• Knowledge and experience in MS Office (Outlook, PowerPoint, Excel and Word)
• European language an advantage

Main purpose / day to day life of an Account Manager
• Design programmes for existing and new clients
• In constant contact with clients and agencies
• Ensure and maintain good relations with clients and agencies
• Brainstorm ideas based on given briefs and budgets
• Complete cost analysis’s, grids, detailed proposals and PowerPoint presentations
• Travel on site inspections or programmes (on average 1 week in every 4 weeks during season)
• Compile and book all services based on itineraries
• Source relevant information in terms of room-gifts, amendments, re-costs and additions
• Travel with groups and assist with on-site coordination
• Ensure contracts are drawn up between the company and client
• Ensure invoices are sent to clients and ensure timeous payments are made to Green Route Africa
• Ensure payments are made timeously to suppliers
• Responsible for final invoicing and reconciliation
• Maintain and increase gross profits on programmes
• Attend all weekly and status meetings