Purpose of the job

The ICT administrator is responsible for all work activities concerning communication and IT infrastructure for the Group.
He or she maintains the network and develops new needed IT solutions.

Position in the organization

The ICT administrator is responsible for all work activities concerning communication and IT infrastructure in the Group.
He or she maintains the network and develops IT solutions.
The ICT Technician reports to the Group Systems and Risk Manager of the Group.

Tasks and responsibilities

• Analyse and evaluate current communication and IT framework;
• Perform daily checks on servers and maintenance
• Implement and develop up to date communication framework; including procedures and “how to” documents
• Troubleshoot and resolve hardware, connection, printer and software issues;
• Installation and maintenance of hardware and software;
• Maintenance of database programs;
• Support and guidance for users;
• Maintenance of IT business contacts;
• Responsibility for back up and security of network;
• Taking care of ICT emergencies;
• Administration and reporting.
• Act as technical contact with ICT suppliers
• Housekeeping of ICT offices
• Responsible for Handheld Scanners & Access point set-up
• Richo/Kyocera printer management
• Network monitoring (NETXMS) & troubleshooting
• Application support
• Run SQL scripts
• WAN & LAN Network configuration

Knowledge and experience

• 3 – 5 years proven experience working with various server and network technologies
• Computer Hardware Experience (A+ certification)
• Local and Wide Area Networking (N+ certification)
• Microsoft Windows & associated Microsoft server products
• VMware experience
• Remote desktop service
• WSUS, ESET, Fortigate, Mikrotik
• Active Directory, Windows Server 2014, SQL Server 2014,
• Paltrack, Mimecast, Qlikview, Joomla
• Good level of English;
• Administrative skills and report writing skills