Inside Sales Support - Fourways Verfied

Salary Negotiable Fourways, Gauteng Fourways, Gauteng more than 14 days ago 29-03-2018 6:09:16 PM
21-05-2018 7:43:29 AM
Our client a Global Scientific company is looking for an Inside Sales Support for their office in Gauteng. Must have an Engineering qualification:
Some type of Electro-Mechanical aptitude

DESIRABLE EXPERIENCE
Experience in a customer service environment
Technical aptitude (mechanical and/or electronic engineering or technician background)
Experience selling spare parts in an industrial market, this is crucial
Experience in quoting, order management - must have.
Must have an Industrial market background as they will understand the processes in mining, cement, coal utilities, food processing, sand and gravel.
Must have the ability to review and understand complex proposal documents and specifications, and follow exacting instructions, put together quotes & tender documents to give Company the best possibility of winning the order Actively follow up customers to support any information they need or answer any technical questions they have
Lead the handover of any of any product orders to the order fulfilment team, including, accurately completing configurator documents
Answer any outstanding technical questions with the customer prior to hand over
Ensure, clean, approved terms and conditions are handed over
Actively follow up lost quotes to understand the reasons behind the loss.